These Terms of Use govern your access to and use of the services offered by Certi Grow School through our website and digital platforms. By using our website, enrolling in a course, or interacting with our services in any way, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
1. Eligibility
To use our services, you must be at least 18 years old or have the consent of a legal guardian. You must provide accurate and complete registration information and keep it up to date.
2. User Account
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify Certi Grow School immediately at support@certigrowup.com if you suspect any unauthorized use of your account. We are not liable for any loss or damage resulting from unauthorized use.
3. Intellectual Property
All content, including course materials, logos, graphics, and videos, is the intellectual property of Certi Grow School or our licensors. You are granted a limited, non-transferable license to access and use our materials for personal, non-commercial purposes. You may not copy, reproduce, distribute, or create derivative works without explicit written consent.
4. Course Access and Delivery
Upon successful registration and payment, you will receive access to the selected course for the duration specified. Access may be provided via our Learning Management System or external digital platforms. Certi Grow School reserves the right to update course content and delivery formats to maintain relevance and quality.
5. Code of Conduct
Users must:
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Treat instructors, staff, and peers with respect.
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Avoid plagiarism, cheating, or any unethical behavior.
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Not use the platform for unlawful purposes.
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Refrain from uploading harmful or malicious content.
Violation of these rules may result in account suspension or permanent termination.
6. Payment and Billing
All prices are stated in Singapore Dollars (SGD) unless otherwise indicated. You agree to pay all fees associated with your selected courses. Certi Grow School uses secure third-party payment processors and does not store your payment information.
7. Service Disclaimer
Certi Grow School makes every effort to provide accurate and high-quality content. However, we do not guarantee:
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That courses will meet your specific expectations or career outcomes.
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That you will obtain employment or promotions as a result of completing a course.
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That the platform will be free from errors or technical interruptions at all times.
All services are provided «as is» and «as available». Certi Grow School disclaims all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.
8. Refund Policy
We want our students to be satisfied with their learning experience. Our refund policy is as follows:
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Full Refund: Available within 7 days of enrollment, provided no course module has been completed.
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Partial Refunds: Not available after partial or full course completion.
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Non-Refundable Items: Workshops, masterclasses, and promotional bundles are non-refundable.
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Processing Time: Refunds will be processed within 10 business days upon approval.
To request a refund, please contact support@certigrowup.com with your full name, course details, and reason for the request.
9. Limitation of Liability
Certi Grow School shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues resulting from your use of the platform or services.
10. Changes to Terms
We reserve the right to modify these Terms of Use at any time. Any changes will be posted on this page, and your continued use of the services constitutes acceptance of the updated terms.
11. Governing Law
These Terms are governed by the laws of the Republic of Singapore. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Singapore.
For any questions or concerns, please contact:
📧 Email: support@certigrowup.com