Certi Grow School («we», «our», or «us») is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our website, services, and digital learning platforms. By accessing our services, you agree to the practices described in this policy.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services:
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Personal Information: Full name, email address, phone number, billing details, and account credentials.
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Academic Data: Course enrollments, progress records, certifications, test scores.
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Technical Data: IP address, browser type, device identifiers, access times, and referring URLs.
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Usage Data: Pages visited, actions taken on the platform, communication history.
2. How We Use Your Information
We use your information to:
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Register and manage user accounts.
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Deliver educational content and support services.
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Process transactions and issue certificates.
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Send updates, newsletters, and administrative communications.
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Improve user experience and personalize content.
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Enforce our Terms of Use and protect against fraud.
We never sell or rent your personal data to third parties.
3. Data Sharing and Disclosure
Your data may be shared with:
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Service Providers: Trusted third-party vendors (e.g., payment processors, hosting providers) who support our operations.
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Legal Authorities: When required by law or in response to legal processes.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred accordingly.
All third parties are contractually obligated to maintain data confidentiality.
4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Data related to academic progress may be stored indefinitely for certificate verification and historical recordkeeping.
5. Security of Information
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure servers, and access control protocols. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
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Access the personal data we hold about you.
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Request corrections or deletions.
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Object to or restrict certain types of data processing.
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Withdraw consent at any time (where applicable).
To exercise your rights, please contact us at support@certigrowup.com.
🇪🇺 GDPR Compliance
Certi Grow School complies with the General Data Protection Regulation (GDPR) for users located in the European Economic Area (EEA). Under GDPR, you have enhanced rights regarding your personal data, including the right to data portability and the right to lodge a complaint with a supervisory authority.
All data processing activities are based on lawful grounds such as user consent, contract fulfillment, or legitimate interests. We ensure transparency, user control, and data minimization in line with GDPR standards.
If you are located in the EEA and have questions regarding your data, please email support@certigrowup.com.
🍪 Cookie Policy
Certi Grow School uses cookies and similar technologies to enhance your browsing experience, provide personalized content, and analyze site traffic.
Types of Cookies We Use:
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Essential Cookies: Necessary for site functionality and user authentication.
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Performance Cookies: Collect anonymized data to analyze site usage and improve performance.
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Functional Cookies: Remember your preferences and settings.
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Marketing Cookies: Track your activity to deliver relevant advertisements (only if you consent).
You can control cookie preferences through your browser settings. By continuing to use our website, you agree to our use of cookies as described.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our services implies acceptance of the revised policy.
Questions or Concerns?
📧 Email us at: support@certigrowup.com